Service and warranty
Your contact is Samuel Scherrer, from the first sketch to maintenance.
Services
- Planning
- Pixel pitch, brightness, structural requirements, power and control. With drawing and dimensions, before anything is ordered.
- Substructure and special shapes
- Frames, supports, curved surfaces and transitions from wall to ceiling. What does not fit off the shelf, we build.
- Installation and commissioning
- Setup, calibration, configuration of controller and player, instruction for your team.
- Control system and content
- Playout, schedules and, on request, content creation to match the resolution of the surface.
- Mobile systems for trade shows and events
- Screens to buy that your team sets up and takes down. We show your people how to do it.
- Spare parts and repair
- Normally there are enough spare modules at your site, and your team is trained to replace them. If necessary, someone from our team comes by. We have defective modules repaired in China and use them to restock your supply. That way there are still enough spare parts after years.
Two-year warranty
On product and work. Service and support from Berg TG.
What exactly the warranty covers, which response times apply and which maintenance contracts are available is set out in the quote. Ask us if you would like to know beforehand.
Discuss your project
Send us a photo of the location, approximate dimensions and what the screen is for. You will receive a first recommendation from us.